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Frequently Asked Questions
This is My First Time
Shopping Online. Can You Walk Me Through It?
It is really
not too hard. Ordering in our store is a simple
five step process. Remember your order is not
final unless you complete ALL five steps.
Step 1 (Shopping): Click on the
item you would like to order. If the item comes
in more than one color, you will need to select
the color from the drop down menu. Simply type
in the quantity you want and click "add to
cart" to add the items to your cart.
Step 2 (Your Cart):
You are now in your cart. From here, you can continue
shopping, or click "check out" to begin
the process of finalizing your order. You can
return to your cart at any time by clicking the
"View Cart" button which is always available
in the upper right hand corner of the page.
Step 3 (Checkout Page 1): You will
now be asked to enter your billing and shipping
address. If they are the same you will only have
to input the information once. Click "Continue"
when you are finished.
Step 4 (Checkout Page 2): You
will now be asked to select a shipping method
from the drop down menu. You must also select
what type of card you will be paying with from
the second menu. Click
"Continue" when you are finished.
Step 5 (Checkout
Page 3): This is the last step
of the process. Review your order and make sure
it is correct as your card will be charged after
this step You will now be asked to enter the name
on your card along with the number and expiration
date. Click "Continue"
when you are finished. If your order was succesful,
you will see a confirmation page and you will
also receive a confirmation email. You can print
the confirmation page for your records.
Shipping
Questions?
Please see our shipping
questions page.
Can
I get a sample of an item that I am considering?
Yes, we have no order
minimums, so simply order your sample online.
We will ship the sample(s) within 2-3 days. Of
course, you will have to cover the cost of the
sample and shipping. Alternatively, you can always
mail us at support@herbridalshower.com.
Do
you give volume discounts on favors or supplies?
Our prices our marked
specifically for quantity orders and we offer
no further discounts.
Do
you have a catalog?
No, we do not have a printed
catalog. However, we do have our entire stock
shown on our website.
Why
are your prices so low?
We use the some of the
same products as our competitors but we buy and
sell in quantity and pass the savings on to our
customers. We do our best to bring you the best
quality at the most affordable prices that we
can.
Is
my credit card secure when I place an order?
Absolutely, all data entered
into our site is encrypted by Thawte Secure Servers.
We offer 128 bit encryption, the most secure encryption
commercially available.
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